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An exciting opportunity to join our team within a growing ICT Services company with a global portfolio, as a SQL Server Database Administrator.
The Getronics family is an ICT Services group with an extensive history that extends over 130 years, with 3700 employees in 20 countries across Europe, Asia Pacific & Latin America. It has a complete portfolio of integrated ICT services for the large enterprise and public sector markets including Workspace, Applications, Unified Communications, Data Centre, Cloud, Consulting, Partner Technology, Managed Services and Security.
Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to over 180 countries. The GWA manages 5.5m workspace assets globally.
Team Purpose:
Working within Managed Services, the DBA Team currently comprises of 7 DBA’s, 3 of whom specialize in SQL Server. The DBA team provides remote database administration for more than 400 SQL Instances across multiple datacentres for many different customers. Our primary support platforms are SQL Server 2008 through to SQL Server 2022 running on a Windows 2012 to Windows 2022 OS, many of which utilise high availability solutions. We also support a limited number of legacy solutions such as SQL Server 2000 and 2005 on a Windows 2000/3/8 platform.
Role Purpose:
As part of the global operations team, the role will be reporting into the DBA team leader. It will require interaction with various teams within Managed Services such as Windows, Storage and Virtualization team as well as non-technical teams such as Service Desk, Change Management and the Project Management Office. The role has no direct reports.
Responsibilities/Accountability:
- To support and maintain Microsoft SQL Server instances and databases.
- To provide DBA support to project, development and infrastructure teams.
- Respond to all SQL Server related incidents, tasks and requests.
- To ensure that all customer SLA’s and internal OLA’s are maintained.
- Assist the team with proactive improvements to internal processes.
- Provide recommendations and advice to the customer, in a consultancy role.
- Mentoring and coaching other members of the team
- To participate in the change control process.
- On call rotation, available for 24/7 support if contacted.
Required Skills and Experience
- At least 4+ years’ experience working with SQL Server, versions 2012 through to 2022 in a production environment.
- Extensive experience of Windows 2016 and Windows 2019 Operating Systems and any experience working with Windows 2022 would be an advantage.
- Experience with implementing and supporting SQL Server within a Windows Server Always-On configuration, both WSFC and when using Availability Groups.
- Experience with implementing and supporting Database Mirroring
- Experience with Disaster Recovery solutions.
- Experience troubleshooting performance related problems.
- Ideally have experience supporting SQL Server within Public Cloud environments, such as Azure and AWS as well as within Private Clouds.
- A deep understanding of SQL Server Internals.
- A good understanding and knowledge of TSQL.
- A good understanding of virtualization technologies.
- A good understanding of storage technologies.
- An aptitude for problem-solving in a multi-disciplinary environment.
- Excellent written and oral communication skills.
- Flexibility as regards to working hours.
Beneficial Skills / Experience
- Experience and knowledge supporting Business Intelligence solutions, such as Analysis Services, Reporting Services and Integration Services.
- Experience with supporting SQL Server replication topologies.
- Knowledge of other RDBMS such as Oracle, MySQL, PostgreSQL, Progress, DB2
- Experience working with SAN’s, NAS’s and DAS devices for the purpose of database storage.
- Understanding of ITIL processes.
- Skills in development, such as PowerShell, VB or asp.NET
Qualification/Certification requirements
- Microsoft Certified Professional, DBA – MS SQL Certification
About Getronics
Getronics empowers businesses to stay competitive by offering flexible, secure, and reliable technology services, tailored to their unique needs, helping to drive growth, increase efficiency, reduce cost, and deliver measurable success. Getronics is committed to low-carbon and sustainable development through its IT solutions to help companies reduce their environmental impact.
As a global leader in technology solutions with over 4,000 colleagues in 22 centres, and as the leading and founding member of the Global Workspace Alliance (GWA), Getronics can provide comprehensive end-to-end IT solutions around the globe.
It is one of the 18 companies from around the world positioned within the Gartner’s 2024 Magic Quadrant for Outsourced Digital Workplace Services, and is committed to delivering exceptional customer service, to enable businesses to focus on their core strengths while entrusting their IT needs to Getronics.
Sobre Getronics
Ayudamos a tu empresa a seguir siendo competitiva ofreciéndote servicios tecnológicos flexibles, seguros y fiables, adaptados a tus necesidades específicas, que contribuyen a impulsar el crecimiento, aumentar la eficacia, reducir los costes y lograr un éxito medible.
Estamos comprometidos con el desarrollo sostenible y con bajas emisiones de carbono a través de nuestras soluciones informáticas para ayudar a empresas como la tuya a reducir su impacto medioambiental.
Getronics es líder mundial en soluciones tecnológicas y cuenta con un equipo de más de 4.000 empleados en 22 centros que prestan servicios integrales en todo el mundo.
Somos una de las únicas 18 empresas de todo el mundo posicionadas en el Cuadrante Mágico 2024 de Gartner para servicios externalizados de espacio de trabajo digital, y somos el miembro líder y fundador de la Global Workspace Alliance (GWA).
Nos comprometemos a ofrecer un servicio de atención al cliente excepcional, para que tu empresa pueda centrarse en sus puntos fuertes mientras confías tus necesidades de TI a Getronics.
A propos de Getronics
Nous donnons à votre entreprise les moyens de rester compétitive en lui offrant des services IT flexibles, sécurisés et fiables, adaptés à vos besoins spécifiques, qui l’aideront à stimuler sa croissance, à accroître son efficacité, à réduire ses coûts et à obtenir des résultats mesurables.
Nous nous engageons en faveur d’un développement durable et à faible émission de carbone par le biais de nos solutions informatiques, afin d’aider les entreprises comme la vôtre à réduire leur impact sur l’environnement.
Getronics est un leader mondial en matière de solutions technologiques, avec une équipe de plus de 4 000 collègues répartis dans 22 sites, fournissant des services complets de bout en bout dans le monde entier.
Nous sommes l’une des 18 entreprises du monde positionnées dans le Magic Quadrant 2024 de Gartner pour les services externalisés Digital Workplace, et nous sommes le membre fondateur de la Global Workspace Alliance (GWA).
Nous nous engageons à fournir un service à la clientèle exceptionnel, afin de permettre à votre entreprise de se concentrer sur ses points forts tout en confiant ses besoins informatiques à Getronics.
Über Getronics
Wir unterstützen Ihr Unternehmen dabei, wettbewerbsfähig zu bleiben, indem wir flexible, sichere und zuverlässige Technologiedienste anbieten, die auf Ihre individuellen Bedürfnisse zugeschnitten sind und dazu beitragen, das Wachstum voranzutreiben, die Effizienz zu steigern, Kosten zu senken und messbare Erfolge zu erzielen.
Wir setzen uns für eine kohlenstoffarme und nachhaltige Entwicklung ein, indem wir Unternehmen wie dem Ihren helfen, die Umweltbelastung zu reduzieren.
Getronics ist ein weltweit führender Anbieter von Technologielösungen mit einem Team von über 4.000 Mitarbeitern in 22 Center und bietet umfassende End-to-End-Dienste auf der ganzen Welt.
Wir sind eines von nur 18 Unternehmen aus der ganzen Welt, die im Magic Quadrant 2024 von Gartner für ausgelagerte Digital Workplace Services positioniert sind, und wir sind das führende Gründungsmitglied der Global Workspace Alliance (GWA).
Wir sind bestrebt, einen außergewöhnlichen Kundenservice zu bieten, damit sich Ihr Unternehmen auf seine Kernkompetenzen konzentrieren kann, während Sie Ihre IT-Anforderungen Getronics anvertrauen.
Sobre a Getronics
Fazemos com que sua empresa permaneça competitiva, oferecendo serviços de tecnologia flexíveis, seguros e confiáveis, adaptados às suas necessidades exclusivas, ajudando a impulsionar o crescimento, aumentar a eficiência, reduzir custos e proporcionar sucesso mensurável.
Estamos comprometidos com o desenvolvimento sustentável e de baixo carbono por meio de nossas soluções de TI para ajudar empresas como a sua a reduzir seu impacto ambiental.
A Getronics é líder global em soluções de tecnologia, com uma equipe de mais de 4.000 colaboradores em 22 territórios, fornecendo serviços abrangentes de ponta a ponta em todo o mundo.
Somos uma das 18 empresas de todo o mundo posicionadas no Quadrante Mágico da Gartner de 2024 para serviços terceirizados de Digital Workplace e somos a fundadora e líder da Global Workspace Alliance (GWA).
Temos o compromisso de oferecer um atendimento excepcional ao cliente, para permitir que sua empresa se concentre em seus principais pontos fortes e, ao mesmo tempo, confie suas necessidades de TI à Getronics.
- GTN_UK_CL
